1 hour ticket response
Our team of technicians is dedicated to offering prompt answers to all your queries. We will review your trouble ticket immediately after it’s been submitted and will get back to you with a solution to the problem within less than 60 minutes after the client support ticket submission. In reality, our average client support ticket response time is twenty minutes.
A Topflight Help Desk Support Service
Our client support team members have substantial experience in the Linux cloud hosting business and are capable enough to deliver a prompt solution to your problem. If, however, the problem at hand is not within the competency of a customer service technician, the trouble ticket will be sent to a developer or system administrator for further investigation.
An Easy–to–Navigate Help Section
To help you get a quick tip on how to use a certain service, we have implemented a really user–friendly Help Center section in your Website Control Panel. You can browse through a wide selection of web hosting account management articles and website administration articles, explore our F.A.Q. library or check out our step–by–step video tutorials.