A 99.9% Server Uptime
We’ve set up our cloud hosting platform using reliable hardware components and strongly customized software. Our system administrators have installed a customized version of Security–Enhanced Linux on all our physical machines in order to guarantee utmost safety and stability. We have set up a number of anti–DoS appliances coupled with very powerful firewall programs to make sure our internal network is impregnable and safe.
Our Linux cloud hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
In order to offer a high–end web hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve built our own custom internal network in order to ensure a super–fast connection speed with the outside world.
And thanks to this, no matter which datacenter facilities you choose: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are dissatisfied with our services, or if you think that they are insufficient, or if you decide that you should use a Linux VPS web hosting services instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control over your domains even if you delete your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours for an answer, you’re probably aware of how exasperating this can be, especially if your site is on the line. Because of this, we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be here for you and they’ll reply to you within an hour. And the best thing is that their average support ticket response time is under 20 minutes!