Phone Support in Cloud Hosting
All of our cloud hosting packages feature phone support 14 hours per day even on public holidays, which means that if you don't have an account yet, you're able to call and learn more about our solutions or whether we meet the system requirements for your web sites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you'll be able to call the phone number that is nearer to you. If you are a current customer, we will help you promptly with all the general and billing issues as well as with numerous tech matters in order to save you time and efforts - we acknowledge the fact that in some cases it is more convenient to consult with a live person to get things done immediately. Of course, some problems simply cannot be resolved on the phone, so if this is the case you'll be able to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
When you want more info regarding the Linux semi-dedicated hosting services that we supply, you will be able to call one of the three support lines we have around the globe - in the U.S.A., the UK and Australia. By doing this, you will be able to check ahead of time if our solutions will be suitable for your sites. If you're already our client and you own a semi-dedicated account, you will be able to contact us on the phone for fourteen hours daily about any type of billing or common matters. For entirely tech problems you will be able to take advantage of our ticketing system and contact our technical support as someissues just require more time to be resolved, but we can help you over the phone with quite a few minor technical problems as well, saving you efforts and time.