When your hosting supplier supplies live chat support, you're able to speak with a representative in real-time and learn helpful info or get a problem resolved promptly. The advantage of using chat instead of calling to talk with a live person is that you need only a computer with world wide web access, so that you won't pay any fees when you are in another state or country. What's more, it is much simpler to copy and paste info for example domains, usernames or error messages in other words details that are sometimes difficult to share with the other party on the telephone. The live chat is also a quicker option to contact your website hosting supplier's support crew in comparison to using a ticketing system. What's more, if some problem needs a bit more time to be dealt with, you are able to do something different while you wait for support on the live chat, which means that you won't lose time - something that is not possible in case you are on the phone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all of the Linux cloud hosting that we offer and we can assist you with almost everything live. In case you do not have an account with us yet, we'll be able to give you more info about the packages so as to help you to choose the most appropriate package. If you are an existing customer, we are able to assist you with any billing or general matter along with with lots of common technical troubles, such as an e-mail address installation in a desktop e-mail client. If you are unable to give us a call for whatever reason or you're in some country where we don't have a local telephone number, our live chat will be the best choice to get in touch with us. Of course, some troubles require extra time to investigate and test, so you'll need to open a ticket to our technicians, still, we can save you time and help you with many problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as part of our services, therefore whenever you have any questions concerning our Linux semi-dedicated hosting services, you're able to contact our customer care team whenever you need regardless of whether you have already acquired your account or not. Generally, the chat service is for billing, pre-sales and general questions and difficulties, but we will assist you with quite a few technical questions too. We can help you pick the right plan for your sites in case you do not have an account yet, we can respond to any kind of billing questions or issues you may have or we can help you with installing your new e-mail address on your computer or smart phone - all this will be done quickly since our live chat service is available all day long, every day. Whenever you want assistance, you are able to chat with a representative and save time and effort.