Regardless of the fact that the web hosting service supplied by the different companies is more or less the same, every provider has got a customized platform with its own modifications and ways to execute particular things. That’s the reason why, an extensive knowledge base would be truly useful both for people with no prior experience and for technically proficient individuals who will sooner or later find out how particular tasks are executed, but will waste valuable time in the process. The purpose of such a knowledge base is to help make the service quick and easy to use, sparing users time and effort. The result is more contented customers, as they can swiftly find the info they need, and substantially less work for the customer service staff members, because usually most of the enquiries and problems that clients have are already described in the knowledge base. Provided that the articles themselves are adequately written and cover more topics, you will be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans include an exhaustive knowledge base where you can find info about all the complications that you might face and their solutions. You can discover how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but nonetheless you’re unable to send emails, for example. We’ve done our best to be as thorough as possible and to encompass all possible options so as to save you time and energy and to supply you with different solutions for each single issue. The knowledge base includes informational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, while if you want to browse through the entire archive of articles, you should visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a comprehensive online knowledge base for all our present and future clients, so in case you purchase a semi-dedicated server account through us, you’ll be able to find any info that you need at any moment. We have multiple educative help articles, which will help you understand better what’s going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are only 2 instances. Our in-depth guides will help you do anything you wish – unzip an archive, import a MySQL database, redirect a domain, and so on. Additionally, we also have troubleshooting guidelines, which will allow you to discover what spurs a particular problem and the probable solutions for it. In case you’re not able to send emails or your domain returns a 500 Internal Server Error message, for instance, you can browse our knowledge base and rectify the problem in no time. You can access the articles through any Control Panel section, as well as through the dedicated Help section.